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The Evolving Role of the Recruiter


What does it mean to be a successful recruiter today?

The roles and responsibilities of a recruiter have been altered dramatically over the past 10 years due to everything from technology to changing candidate expectations to COVID-19. These things and more are catapulting recruiters into the future at an unexpected rate.

Join host Robert Mann and a panel of staffing industry experts to learn how to overcome these rapid changes in the talent acquisition industry. Panelists will also discuss the ideal traits for a recruiter in today’s climate, the importance of a high-class candidate experience, and why meeting candidates where they’re at is so vital.

This webinar is part of the You Own the Experience webinar series.

Watch the webinar

Expert panel includes:

Tom Erb

Tom Erb
Tallann Resources

With a staffing and recruiting career spanning over 25 years, Tom Erb has established himself as one of the industry’s top subject matter experts. Heis one of the most highly sought-after national speakers in the staffing industry, presenting to a variety of industry organizations including the American Staffing Association, National Association of Personnel Services, TechServe Alliance, and dozens of state and regional staffing and recruiting conferences.

Tom is the author of Winning the Staffing Sales Game, and writes the monthly column Recruiting Today for ASA’s Staffing Success magazine. He is a former president of the Ohio Staffing and Search Association and the Human Resources Association of Central Ohio, is chair for the National Association of Personnel Services (NAPS), and former chair and current member of ASA’s Professional-Managerial Section Council.


Cassandra King
Recruiting Manager
BlueWave Resource Partners

Cassandra graduated from UCF and started her recruiting career at BlueWave. She quickly worked her way into a leadership position and now acts as the Recruiting Manager for the internal team. During her time at BlueWave, Cassandra has learned how to identify strong technology talent, as well as built lasting relationships at local community events, including Orlando Devs & Project Orlando.


Theresa Balsiger
VP Candidate Relations
Carex Consulting Group

Theresa is passionate about connecting the right talent to the right business to solve problems and help companies grow. She has over 12 years of experience leading executive and professional searches in a wide variety of industries. Throughout her career, Theresa has utilized a wide variety of tools, both custom-built and standardized assessments to ensure proper candidate skill set and cultural fit. She earned her Certified Diversity Recruiter designation in 2013, and is certified in both HR (PHR and SHRM-CP) as well as Hogan Assessments. As VP of Candidate Relations, she currently leads the recruiting team at Carex Consulting Group, a small, rapidly growing company in Madison, WI.

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Robert Mann
Enterprise Account Executive, Host

Rob is a staffing & recruiting professional that focuses on adding automation to agency tech stacks through a simplification of marketing, onboarding, and general processes. The goal is to help agencies convert more candidates and sales contacts and improve the #peopleexperience with their brands.

In the last 2 years, he is grateful to have worked with the industry leaders in staffing technology to help 250+ Staffing & Recruiting companies understand how automation and AI can fit into their daily lives.


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