On this episode of the You Own The Experience podcast, Robert Mann and Lauren B. Jones are joined by Rich Smith, Vice President and Co-Founder of Atlas MedStaff, a healthcare staffing firm that specializes in the placement of travel nurses. Having set his company up as a predominantly remote operation a decade ago, and working in the healthcare space, Smith brings a unique perspective on the events of the last two years, from COVID to the Great Resignation.
The crew take the opportunity to chat about the role of empathy in staffing - why it’s important, what it looks like, and how staffing leaders can deliver it to candidates and their own teams. Smith reveals that his story — and by extension the story of Atlas — has been shaped by a single experience that he had as a young father, and has led to a hugely successful empathetic leadership approach.
Our trio also chats about:
Check out the episode to learn more.