Human beings are great at a lot of things. We’re excellent communicators, innovators, pioneers, and collaborators. Unfortunately, in the staffing industry, there’s a lot of stuff we’re not so great at doing that still needs to get done. We’re talking about the nitty-gritty: data entry, analysis, and management — these tasks are better suited for software. But far too many staffing firms still lag behind with painstaking manual processes.
That’s why the staffing industry must incorporate tools for tracking applicants, timekeeping, running background checks, managing payroll, and other tasks forgetful, fuzzy-thinking, and fallible human beings don’t always excel at.
Despite its need for reliable technology, the staffing industry has repeatedly dropped the ball when it comes to adopting the latest solutions. Even companies that do adopt new technologies are still way behind the curve. You’re a professional; your company should be beating the average 60 percent candidate drop-off rate, and you don’t want to be wasting time chasing down data inconsistencies and errors.
You know that little mistakes like these add up, especially in industries with high turnover or a complex hiring process. Every candidate touchpoint is an opportunity for error, which is why the average cost-per-hire has exploded to over $4,000. There’s no reason why finding, hiring, and onboarding great talent should take so much time and money.
Staying competitive means streamlining your staffing process. Modern staffing tools work really well in isolation, but your job isn’t just to track applicants or check backgrounds. Your work requires you to manage multiple systems — and that shouldn’t be a laborious and time-consuming effort. To streamline your staffing process, all of your systems need to be integrated.
When all your different systems are talking to each other, it frees up your and your employees’ time to do their actual jobs instead of wrangling systems that were meant to make your lives easier. A streamlined staffing process enables hiring professionals to focus on the most important element of the staffing process, the element that they’re the best-suited for handling: the candidate.
Without a well-defined staffing process, you run the risk of losing high-quality candidates, for two key reasons.
If a candidate needs to sign on to four or five different systems just to apply, anybody — even the most qualified and patient candidate — is going to be more likely to abandon their application in favor of one that’s less of a pain to handle. New candidates shouldn’t be overloaded with paper forms, exposed to slow response times, and dragged through an impersonal onboarding experience.
The recruiting landscape is different than it used to be. When candidates are forming their first impression of your organization, they aren’t going to be crazy about having to work with cumbersome technology.
The more time staffing professionals have to dedicate to dealing with old tech, the less time they have for responding to candidate questions and to making the onboarding process as smooth as possible. After all, staffing should be about people from start to finish — so don’t let outdated processes get in the way.
Streamlined staffing essentially removes all barriers to candidates starting and completing the hiring process. Automatically sharing the relevant information at the right time not only means that your new hire can start producing value sooner, it also means they’ll establish a favorable impression of your company and brand.
And once you’ve attracted a high-quality candidate, a streamlined staffing process means they’ll have a more seamless transition, too. If your front office and back office are isolated from one another, you’re going to see delays in establishing compliance and onboarding your new hire. There’s no reason why the tools your front and back offices are using shouldn’t be talking to one another.
Integrating your systems and streamlining your staffing is an absolute must for staffing firms, because a smooth process:
After all, staffing is about building relationships with your candidates. Your software tools should help you with that mission, not hold you back. That’s why we put together a free guide on 5 ways to make automation work for you.